Terms of service
TERMS OF SERVICE
Last Updated: November 6, 2026
Welcome to vovirello. These Terms of Service govern use of https://vovirello.shop and purchases made through our online store, subject to mandatory consumer protection laws.
1. ELIGIBILITY
Customers must have legal capacity to make purchases or appropriate permission from a parent or guardian.
Website use must comply with applicable laws.
2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate descriptions, photographs, prices, and product availability.
Minor differences in appearance may result from display settings or manufacturing variations.
3. PLACING AN ORDER
Submitting an order constitutes an offer to purchase.
An automated order confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may verify payment, availability, and delivery eligibility before fulfilling an order.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICES AND PAYMENT
Prices and applicable checkout charges are shown before payment confirmation.
Customers must provide accurate billing information and use authorized payment methods.
Genuine pricing errors will be resolved according to applicable consumer laws.
5. ORDER PROCESSING AND SHIPPING
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch, in addition to the processing period.
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
Please review our Shipping Policy before purchase.
Mandatory remedies for late or undelivered goods remain unaffected.
6. TAXES AND IMPORT COSTS
Applicable sales taxes, VAT, and import obligations will be handled under relevant laws.
Customers will not be required to pay additional import duties or delivery-related taxes beyond the checkout total.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery using our authorized free return process.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.
Please review our Return and Refund Policy for more information.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, shipping, billing, and payment information.
Fraudulent orders, malicious software, unauthorized access, and unlawful website interference are prohibited.
9. INTELLECTUAL PROPERTY
Original website text, product images, designs, graphics, branding, and other protected content belong to their respective rights holders.
Unauthorized commercial reproduction or redistribution is prohibited.
10. THIRD-PARTY SERVICES
Our store may use Shopify, authorized payment services, fulfillment partners, and shipping carriers.
Separate service provider terms may apply without limiting mandatory consumer protections.
11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a functional and secure website.
Technical interruptions or maintenance may occur.
12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or rights and liabilities that cannot lawfully be excluded.
Other limitations apply only where permitted by applicable law.
13. GOVERNING LAW
The applicable governing law and jurisdiction depend on the verified legal identity and location of the actual contracting seller.
Mandatory consumer rights in relevant jurisdictions, including the United Kingdom, remain unaffected.
14. CHANGES
We may revise these terms to reflect operational or legal requirements.
Changes will not retroactively remove rights arising from completed purchases.
15. CONTACT
Store Name: vovirello
Website: https://vovirello.shop
Customer Service Email: jose100pres.hnd@outlook.com
The verified legal identity and business address of the actual contracting seller must be added before publication.